Chaos in the enterprise: How to have confidence in the cloud


Most enterprises across the globe are currently at some stage of the digital transformation journey, and there is no doubt that cloud is a key driving factor. No sector is immune to the impact of digital transformation, particularly as the influx of digital and data-driven challengers shows no sign of abating and legacy businesses find themselves forced to modernize rapidly, sometimes just to maintain their competitive position.

Enterprises face myriad challenges when it comes to moving applications and data to the cloud. On the one hand, there is increasing pressure to reap the benefits of cloud services. These include the agility to increase infrastructure capacity with no additional capital expenses and to quickly deploy new services as mandated by the business needs. On the other hand, enterprises have legacy systems and applications that cannot be virtualized or migrated to the cloud. In addition, in many sectors, such as financial services, there is a raft of governance, compliance and regulatory (GRC) requirements that impact cloud strategy.

The road ahead for enterprises is, therefore, much more complicated than simply migrating applications and data to the cloud. The biggest challenge is perhaps the additional complexity that every additional service or system will add. Within the enterprise, a hybrid IT environment has developed where public cloud and virtualized technology are used to supplement existing legacy infrastructure, and any lack of confidence in hybrid cloud is rooted in a lack of control of this environment.

Managing the cloud transition

In spite of all these challenges, the pace of change is quickening as customers increasingly demand new services at speed with absolutely no lapse in quality or service delivery. Enabling IT organizations to retain visibility into the hybrid environment, independent of cloud provider offerings, is key for service assurance. With that in mind, the cloud transition, and digital transformation as a whole, needs to be managed carefully to ensure continuation of service and the best outcomes for the business.

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