5 deadly mistakes in agile IT operations

IT operations is under a set of conflicting mandates and pressures.

The business wants IT operations to be more agile and to be a partner in the process of bringing more business functionality online (also knows as digitization).

The executives in charge of IT (most often the CIO) want IT operations to be more cost effective, which means spending either needs to be reduced or not grow as quickly as it has in the past.

Application owners want two inherent conflicting objectives. They want IT operations to guarantee that their infrastructure will provide excellent performance for their applications, and they simultaneously want IT operations to feel more like a cloud provider with a rich set of self-service options.

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